It helped me automate many processes, including scheduling jobs with different equipment providers for our maintenance department! I was able use this software in conjunction of my other programs such as Microsoft Project which made it easier than ever before working within an organization that has multiple departments using various tools/programs (ie- MS Office).
There wasn't anything particularly bad about any part or program but there were some things i didn’t like at first; however after playing around wth them they became much more useful & user friendly once you got used too their features - just give trial versions away so people can experience how easy everything is when training new employees who are unfamiliar / don't know what's expected from each tool etc..