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SBS Ground Control Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
HR, Workforce Management

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Description of SBS Ground Control

Tools to build a quality management system.

Reviews

Global ratings 3
  • 5
    1
  • 4
    2
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Great Product For Scheduling And Tracking

It helped me automate many processes, including scheduling jobs with different equipment providers for our maintenance department! I was able use this software in conjunction of my other programs such as Microsoft Project which made it easier than ever before working within an organization that has multiple departments using various tools/programs (ie- MS Office). There wasn't anything particularly bad about any part or program but there were some things i didn’t like at first; however after…

Pros
  • SBS ground control was great because it helped me automate many processes, including scheduling jobs with different equipment providers for our maintenance department!
Cons
  • There wasn't anything particularly bad about any part or program but there were some things i didn’t like at first; however after playing around wth them they became

Revainrating 5 out of 5

Great product - even better customer service

I like that it has all of the modules we need and then some. It is very well organized and easy to use.The interface is intuitive and simple, which makes training other users much easier. The support team is also very helpful. They are always willing to help answer questions or provide guidance. I dislike that there isn't more flexibility in the scheduling module. We have a large organization with multiple locations. I would love for the scheduling ability to be expanded to accommodate more…

Pros
  • Great user experience
  • Good customer service staff who provides immediate responses when needed.
  • Wide range functionality from basic check in's using phones through complex operations where you can fully automate entire day shifts at an airport terminal location!
Cons
  • Will fit

Revainrating 4 out of 5

Overall good experience working together; helped us improve efficiency

I like that it is customizable, so you can make your own rules for what needs done when or how often etc., but also has helpful features such as auto-notifications of tasks & reminders via email/text messages which are very useful! Some things could be made more user friendly - especially if using with multiple employees would have some sort guidance in there somewhere (which isn't always easy). But otherwise its great!! And definitely worth giving them try since they do offer free trial period

Pros
  • User Friendly
  • Efficient tracking tools
  • Great Customer Service
Cons
  • Nothing really comes immediately top mind