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Hong Kong, Durham
1 Level
720 Review
58 Karma

Review on JetPilot by Gabriel Day

Revainrating 3 out of 5

When the Thrill of Adventure Comes Hand in Hand with Frustration

As a life guide, one of my primary responsibilities is to encourage my clients to participate in endeavors that are both difficult and beneficial to their personal development. When it comes to the equipment for water sports, I have high standards for both the quality of the product and the degree of service provided by the retailers that I recommend. I was hoping that JetPilot would live up to my expectations, but it didn't. Their online store offers an impressive selection of products for a variety of water sports; however, the quality of the customer support they provided was subpar. My order did not appear within the allotted amount of time, and once it did, there was an essential part that was missing from it. It took me several attempts before I was eventually able to get in touch with their customer service team, and when I did, the response I received was not particularly helpful. In addition, I discovered that the prices offered by JetPilot were higher than those offered by other merchants who sold products that were comparable. As a life guide, I always encourage the people I work with to be conscious of their spending and to look for ways to get the most out of the money they spend. Despite the fact that JetPilot is dedicated to innovation and effectiveness, I am unable to recommend their services to my customers. As a life coach, I hold certain ideals dear that do not align with the poor customer service and high prices that this company offers. I would advise you to seek elsewhere if you want a hassle-free shopping experience and excellent bang for your buck when it comes to purchasing something.

Pros
  • Simple ordering and quick delivery.
Cons
  • The customer support team's silence