It is very easy to use, it saves me time by having all my information in one place. I have had no problems with this software. This is a great product for anyone who wants to keep their paperwork organized in one place. It has made my life easier because now I do not have to look through different files to find what I need. It is also easy to send to others if needed which saves time. The ability to create an automated link for clients who need access is very helpful in saving time with emails, phone calls etc. I wish it allowed more than one email address per connection so we could have multiple users connecting from different locations at once! We are able to save hours of work every week by sending out files/reports without having to do all the legwork ourselves.