I was eager to give YunTuo a try because I place a high importance on quality and customer satisfaction. Unfortunately, I felt let down and dissatisfied by my experience. The things I received were anything but extraordinary, despite their commendable emphasis on safety, home renovation, and equipment. In fact, several were blatantly flawed and useless. I had a difficult time getting help when I contacted their customer service department because of the lengthy wait times. It seemed as though I was speaking to a stone wall! Hey, maybe I'm simply not the crowd they're after. Perhaps the bad goods and subpar customer service delight their group of tool and home improvement aficionados. Me, the judge? All I know is that I won't be doing any more business with YunTuo, and I advise others to go elsewhere for their home remodeling requirements.