The VetBilling website was simple to navigate, and we were able to find our options very quickly. There isn't much to dislike about this service - they are easy to get in touch with, they have great customer service, their pricing is fair and reasonable, and everything worked as expected for us. We've had some minor problems along the way, but they were all resolved quickly. I would highly recommend contacting them if you need help getting started with a vet billing plan. They helped us figure out what products were needed, answered any questions we had, and made sure we understood how things work.