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Vetstreet Review

3

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.3
Vertical Industry, Veterinary

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Description of Vetstreet

Our client portals, websites, patient recapture, and social engagement tools all help you better serve your clients as well as grow your revenue

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Payroll for quick, easy money exchange through vet clinic

I like that this is an easy way for me to get paid quickly from my vet clinic when we are short staffed or slow during busy times of year. It's very convenient! The only thing I don't like about it is how they handle sending out paychecks. We had several issues with our last paycheck being sent twice in different amounts (we were owed $2k more than what was shown). Not sure if it happened because we didn't update our information properly but it took them several weeks to resolve. Otherwise…

Pros
  • Very simple process fill form online & payment comes directly into your veterinary practice bank accounts within hours after you submit application.
Cons
  • works well enough

Revainrating 4 out of 5

Great platform- fantastic support staff!!

I love that it is easy to navigate for both vets and owners. It has helped me with my business by allowing me to keep track of appointments quickly and easily while also helping me stay organized and efficient! Their customer service team is great too - they always respond promptly when we have questions or needs assistance. The only thing i dislike about vetstreet is how long it takes them sometimes to get back to us after submitting an inquiry. Sometimes there are months between responses…

Pros
  • It has helped our practice grow while keeping the practice organized and efficient
Cons
  • I dislike how long it takes them sometimes to get back to us after submitting an inquiry

Revainrating 5 out of 5

Great Tool To Improve Customer Service

Vetstreet has been a great tool to improve our customer service. It is simple, yet very effective. I have enjoyed using the tool and I have seen improvements in my team's customer service. It is easy to navigate and use. I have not had any dislikes. The tool is easy to use and the customer service has been great. I highly recommend Vetstreet. I would like to see more training on the tool. We are currently using Vetstreet to improve the customer service for our clients. It is easy for our staff…

Pros
  • Easy navigation
  • User friendly interface
  • Customer Support was helpful when we were setting up new accounts with vet Street.
  • Very Helpful!