I love that it is easy to navigate for both vets and owners. It has helped me with my business by allowing me to keep track of appointments quickly and easily while also helping me stay organized and efficient! Their customer service team is great too - they always respond promptly when we have questions or needs assistance. The only thing i dislike about vetstreet is how long it takes them sometimes to get back to us after submitting an inquiry. Sometimes there are months between responses. Other than that, everything works great. We highly recommend this software! Using vet street helps our practice run efficiently which allows us more time with each client.