From the box it looked like a quality device but once I screwed and twisted it onto my bike there was a hint - and moving the gears up. I double checked that it is bolted on and properly installed on the handlebars. The bearings in the ratchet appeared to be in good condition and I couldn't visually distinguish bent or warped gears until I ran them on the wheel. To make sure it wasn't my hub, I reinstalled the 28 teeth I was going to replace with these 32 teeth. it was true I immediately returned this product without using it. I think that block was probably just a lemon.
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