how do I contact customer service for a warranty repair? He was always kept indoors and only occasionally went to see his grandparents. The pedal has fallen off and it looks like the washer has cracked. Need a replacement disc or a new pedal? I wrote this shortly after purchase but never heard from them. I also called and left a message but didn't answer. The husband found a washer but it won't hold. I wish they had better customer service.
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