I like how easy it was to navigate through this system, as well as being able to customize everything that we needed for our business! We had no issues with anything about their product or service itself; however there were some minor glitches in functionality of certain features (such as adding additional services). The customer support team has been great so far at resolving any questions/issues quickly & efficiently without too much hassle from me - which makes things run smoothly!! Overall good experience thus far- would recommend them highly if you are looking into purchasing an outbound dialer software such as ours. Outgoing call tracking and reporting capabilities have improved drastically since using FHMS. Our outgoing calls increased by nearly 200% within just one month after implementing the program. This allows us more time during sales meetings while also giving potential clients peace of mind knowing they can reach someone directly should problems arise later down the road. It's helpful when.