I really enjoy that they are always open to customer feedback and work towards making our needs met! They truly listen to what we want from them before trying anything out for us.
We have been using their services since 2013 when it first started as an add-on package called NavWorks which was great but wasn't all in one place so we had 2 different companies doing separate things at once. Now everything is together under 1 roof!! So far my favorite feature has definitely just getting information straight into Salesforce via integrations instead of having another tool like WorkspaceOne or SuccessFactors where we would manually enter data then export back over again if needed! Also super easy process to setup new users and permissions within our orgs to make sure everyone can get access easily without needing IT's involvement every time there is something added / changed / removed etc. It is very easy to use as it works similar way in which other Microsoft products work like Word etc., I have not found any dislikes about this product so far! Nothing really at all!! This has helped me solve my problems regarding navigation between different screens/modules within Navision ERP software for manufacturing business that we are currently using from past 4 years now without much difficulty or hassle!!