I like how it allows you input information from multiple sources (like an agency). It can be difficult at times figuring out where things go in terms of formatting your proposal since there are so many options available when creating one - but this isn't necessarily bad because sometimes having more than 1 way helps give different perspectives or points people may not have thought about otherwise! The fact they provide training videos makes me feel less intimidated if something pops up during my use/creation process as well. Nothing really specific; just overall ease of using software which was created by someone else's team who has experience working within their industry / field specifically. We've been able figure everything we need into our scope statement without needing any outside help.