I like how easy it was to set-up; there were very few questions when setting it all up for our organization - especially since we had just finished building out an entire HR system! The support staff at Kipwise are great as well! Having all of our documentation in one document storage area makes sense now, but also allows us to access them quickly if needed.
Sometimes, it's difficult to find something right away through search functions. It would be helpful to have some sort of tagging feature where users could add tags or keywords to help narrow down results. We're using this product primarily to house our employee handbook and other documents related to employment and benefits.