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815 Review
57 Karma

Review on Towbook Management Software by Derrick Lowell

Revainrating 4 out of 5

Towbook is a web based application that helps tow truck companies manage their fleet and operations.

Towbook provides an extremely simple interface to help manage your business. It allows you to add drivers, vehicles, contacts, addresses, notes and history. You can assign jobs to individual drivers or departments. Once a job is completed, you receive notifications, updates, photos and detailed information about the vehicle, including odometer reading, estimated travel time and fuel consumption. Drivers and customers can view their jobs in real time and submit payments directly through the system. Towbook helps streamline processes and save money. When used correctly, Towbook can generate significant cost savings for any tow truck company. With its intuitive and user-friendly dashboard, it's easy to see how you're spending your money and where you could make improvements.

img 1 attached to Towbook Management Software review by Derrick Lowell



Pros
  • Simple to install, no complex training required
  • Very flexible, allowing you to configure any tow truck company
Cons
  • Sometimes customer feedback will not be accurate, as customers may forget to complete the surveys after the job has been completed
  • Some customer surveys require more than one answer