I like the easy task of making reports and the system has the ability to export to Excel. I also like the ability to have tabs to make it more user friendly. I have no dislike items. I give it a good rating. If you are looking for a cost effective software then ERIC is for you. It is a lot cheaper to manage the employees. We also have a lot of customization which makes management a lot easier. I like that it has everything we need plus more. It can be complicated to learn but once you get used to it, its really simple to use. The customer service is really good. They are always willing to help. The only thing I don't like about eric is that it doesn't have some of our older systems that we would prefer to use. It meets all of our needs and there isn't anything that we dislike. It is very easy for everyone in the office to use.