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Robert Jackson photo
United Kingdom, Belfast
1 Level
724 Review
65 Karma

Review on Sowder by Robert Jackson

Revainrating 1 out of 5

Warning to Potential Customers: The Quality of Sowder's Feathers is Subpar

My experience as a specialist in the craft business has given me the opportunity to collaborate with a wide range of feather suppliers. My interactions with Sowder were, regrettably, less than satisfactory. The quality of their feathers is not nearly as high as they claim to be, despite the fact that they claim to have "everything you need to bring your vision to life." The feathers I ordered from Sowder did not turn out to be as fluffy and delicate as the description on the website suggested they would be. In point of fact, many of the feathers were fractured or had bent quills, rendering them unusable for the purpose of the project I was working on. In addition, the feathers did not have a natural texture or appearance, which is something that I have grown to anticipate from high-quality feather vendors. In addition, I tried to get in touch with the customer support team at Sowder so I could address my concerns, but I was met with responses that were unhelpful and dismissive of my inquiries. It was abundantly obvious that they had no intention of addressing my concerns or making any efforts to improve the overall quality of their products. In conclusion, I would advise others to exercise caution with regard to the quality of the feathers sold by Sowder and the customer support provided by the company. In spite of the fact that they have a large selection of feathers available, I would not recommend them as a provider due to the poor quality of their products and their disregard for the happiness of their clients.

Pros
  • Website with easy navigation and fast delivery
Cons
  • It is possible that some feathers will arrive injured.