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Review on Motorola SURFboard Gateway SBG901 Wireless by Paul Williams

Revainrating 2 out of 5

Works well. Just like a wired modem

I've owned the SBG901 for the last 3 years (purchased May 2010). Until recently, the wireless part of the modem kept dropping the connection. So I called the local cable company (Comcast) to see if this was a problem on their end. They checked everything and couldn't find anything wrong, so they decided to send a technician. When the technician arrived he checked the cable lines and such. After about an hour or so he couldn't find the problem on me either. Since I don't rent a modem from Comcast, there was nothing they could do, so I decided to buy a brand new SBG901. Sure enough, this modem started doing the same. The odd thing is that the wireless light has only been blinking orange/amber for the past 3 years. Then it suddenly started flashing green! Assuming I don't turn off the modem, the wireless connection stays up until Comcast sends an update signal to the modem. If you want to avoid WiFi issues, you should probably buy the latest version (SBG6580 as I write this review) if you're looking for a good combination of cable modem and WiFi (also for 802.11n and DOCSIS 3.0). UPDATE (12/25/2013): Well, since Comcast recently updated the firmware on their site, I haven't had any wireless signal issues yet. But I also recently discovered a trick in case this becomes a problem again. To do this, you need to do the following: - Login to the router (192.168.0.1) - Enter your username/password (the default login is admin/motorola) - Click on the Wireless Network tab at the top - Click on the main tab on the left - where it says "wireless and enabled" click "disabled" - click "Apply" - click on the main network on the left - under the network name toggle for the main network from activated to deactivated at - close the page and log in again - repeat the process but only select "activated" That's it, now the WiFi part works again. I've had to do this a few times but it seems to help. Unfortunately, you'll need to do this on a computer that has an ethernet cable connected to the modem, otherwise you won't be able to access it.

Pros
  • Sturdy finish
Cons
  • Embarrassing