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Greece, Athens
1 Level
735 Review
56 Karma

Review on SamIdea by Louis Abrams

Revainrating 2 out of 5

SamIdea - A Poor Online Store for Needs Related to Home Improvement

I usually undertake DIY projects, so I was eager to try SamIdea because they represented themselves as a one-stop shop for all my home renovation requirements. However, I have had a really poor experience with this internet store. Their small assortment of products was the first problem I ran upon. Despite their claims to the contrary, I didn't find their inventory to be adequate for any project. I had to go elsewhere because some of the necessary items I required were not offered on their website. In addition, the things I did receive were of poor quality. I bought several tools and hardware, but they weren't sturdy enough to endure daily usage. It took me extra time and money to replace them with higher-quality products from another retailer. Additionally, they provided poor customer service. Their staff was unresponsive and unhelpful when I contacted them with a number of inquiries about their items. They took an unacceptable amount of time to mail my products, and I received them much later than I had anticipated. Overall, I wouldn't advise someone trying to do a DIY project to use SamIdea. They are a disappointing online business for home renovation needs due to their small product variety, low quality goods, and bad customer support.

Pros
  • affordable prices.
Cons
  • Inadequate customer service.