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800 Review
51 Karma

Review on Connected2Fiber by Paul Letho

Revainrating 4 out of 5

Great solution for lead conversion and contact data

I like how easy it was set up with my existing system of record (Salesforce).

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It also integrates really well into our website so we can track all leads from any source within SalesForce or directly in WebConnect 2 Fiber! There are some limitations as far tracking contacts across multiple accounts but this will get better over time once they implement multiaccount management features which should be coming soon via an upgrade path. We have been able solve many issues relating back office operations by using webconnect instead of paperless transactions; This has allowed us more control when sending out invoices/payments since there's no need anymore send through mailings etc..

Pros
  • I really like the integration with Salesforce and how easy it is to use
Cons
  • I wish it could work with an account/lead's source of contact