My new total rating is going to be just one star, down from two. ELARI, I'm from Hong Kong. I already returned the watch to the service center through the store where it was purchased, which was on the second day after I had acquired it. On the seventeenth day, they were returned to me together with an extract stating that the watch is functioning as it should and that the flaw was not proven.)))) I called the toll-free number for your specialist, which is 8 (800) 500-56-00. He was able to connect to them through the IMEI clock and verify that this flaw (a battery drain of 10% per hour) existed. After assuring me, he me the address of the support center, which was already different, and he requested that I get in touch with them. After deciding on a day, driving across the entirety of the city to get there, explaining the problem, and handing over the watch, I was able to leave with positive feelings. Make contact on the seventh day. Come, the problem with your watch has been identified; however, it has not yet been verified!))) I have already made myself available to provide diagnostic services here. When arriving at them (after traveling throughout the entire city, as you are already aware), I installed a SIM card into the watch, and together with them, we logged the time as well as the percentage of charge that the battery lost. Our so-called "diagnostics" came in at 9 minutes. After nine minutes and nine seconds, the battery charge dropped by two percent; at that point, the service recognized it!))) I was aware of the problem and assured the employee at the service center that I would place an order for a new battery today. However, at the same time, the employee tried to slip me a paper for signature that indicated the absence of the problem. They were unable to respond when a new battery would be delivered or when they would be able to return the watch to me. Because if they immediately confirmed the marriage (within 14 days), then I could easily return the goods to the store, and myself - money; however, I had suspicions that all of their imaginary diagnostics only takes time to complicate the return. This is because if they immediately confirmed the marriage. And the most intriguing thing is that while I was in their service, I noticed that there were several boxes of your ELARI items already stocked on the shelves. My recommendation remains the same: AVOID PURCHASING WATCHES. I will continue to keep people updated until the issue I'm having with the clock has been resolved. To you, ELARI, we say "thank you."
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