Bought June 23rd. It has been in the box for a week. Decided to run and drink coffee. I did everything according to the instructions, turned it on, poured water. Heating and self-diagnostics have started. After 30 seconds, the message "Insert the brewing unit" is displayed on the display and the machine stops. The brewing unit is in its place from the factory. No one took it out of there and did not touch it. Took the same day to an authorized service. The master looked, tried to turn it on - the same story. I tried to remove the brewing unit - it does not get. He says that I inserted it incorrectly and the repair will be at my expense. On a specialized site I read that not only I have a similar problem. The electronics are blocking something there . Complete disappointment on the very first day of operation. I don’t know how I fell for Delonghi. Rozhkovaya Saeko worked for eight years with virtually no maintenance and at least henna .
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