I like that it's simple for everyone in my office who doesn't have tech experience or computer training to use this software without any problems at all! It also has great customer service support if you ever need them as well!! There isn't much to dislike about now micro other than maybe some changes could be made but they are working hard to fix those issues so keep an eye out for updates. As long as everything works correctly when using now micro there shouldn't really anything wrong with it. This program allows us to easily track what devices we own and how many hours each one was used per month which helps me make sure not to overuse certain equipment too often.