I bought it because it had a remote control. I spent more money than I wanted because it had a remote control. When I received it, NO REMOTE CONTROL. I contacted Revain support and they couldn't help me but gave me a form to fill out. I filled out the form and sent it back to Lasko. Grilling. No Answer. Terribly terrible customer service - wouldn't recommend buying if you need a remote control. UPDATE: It's been a few weeks and still NO RESPONSE FROM LASKO. Terrible customer service. I am very disappointed and tell all places and people my opinion about it. DO NOT BUY LASCO PRODUCTS! UPDATE: It's NOVEMBER and still no word from LASKO. Bad customer service. I will continue to advertise you, but not in the way you want me to.
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