The service is great! They have an incredible database of stories about your organization or industry that they can find quickly. I also appreciate how easy it is to search through their archives -- not just by date but also subject matter. It's amazing how many sources are out there and which ones to trust! Nothing; everything works well! We've been using metro monitor for several years now as part of our PR team at our non-profit agency. Their archive has served us very effectively in building relationships with reporters from across North America who write about issues related to children and youth in Canada.