We have had several Mr. Coffee machines over the years. ALL came with a permanent strainer included with the coffee maker. This came without a permanent filter. Pretty annoying! The instruction manual states that the Mr Coffee Brand 4cup permanent filter did not come with a permanent filter and it is not clear in the product description that one was not included. The instructions in the box indicate this (not included with all models). This should be clear in the product description. I just ordered one for $5.99. I'm glad we have Prime as I will be paying shipping for this item. We have purchased Mr Coffee Makers a number of times in the past and they all come with a strainer. It's annoying and Revain should clearly state what's in this popular branded item. The bad rating has nothing to do with the quality of the brewed coffee. Thing is, neither Mr Coffee nor Revain took the time to sell exactly what I ordered. The whole point of ordering online is that it's difficult to find a 4-cup coffee maker in stores. It is more difficult to find a fixed mesh basket for 4 cups on the market. Please indicate this in the product description!
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