We are using this platform for our annual fund drive at work, we use it primarily as an email blast tool but have started also looking into other programs that can be used in conjunction (like Matching Gifts). I believe they provide great customer service so any time you do run across something not working correctly, someone will jump right over there to get your issue resolved! The main benefit is how easy it has made creating emails easier than ever before!! It really does make things simpler when trying to create multiple email blasts or tracking donations towards specific causes/events. I like that we have been able to reach our donors so far! The software is easy to use and it has helped us keep track of donations. There are some things I wish were better, but all in all it helps us stay organized and make sure we don't miss any potential donors. It's great to be able to get a sense of how many people we've reached as well as which ones are really interested in our cause.