The best part of this application was its ease to use, it had all my business needs in one place without having an IT department or any other expensive personnel involved I could do everything from sales force automation right down till end user support myself! It's not cheap but if you have enough resources available then there really isn't much stopping your growth as far as capabilities are concerned once they've been set up correctly (which can be done relatively easily).
We were looking at ways we'd improve our customer service levels so people weren’t being put off because their phones didn‘ t work properly etc - which also lead us towards implementing some sort of MDM solution like apptec emm-mobile Device Management Software.