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Andargie Waiker photo
Russian Federation, Washington
1 Level
736 Review
41 Karma

Review on πŸ“² Symcode Portable Bluetooth Barcode Scanner: Efficient 1D Mini Wireless Handheld CMOS Scanner for POS/Android/iOS/iMac/iPad by Andargie Waiker

Revainrating 5 out of 5

Easy to use, good value for money, responsive customer service

This is a good scanner in this price range, in addition I have had positive experiences with the Symcode representative. After about a month of pressing the trigger, like a game controller, it kind of caved in and stopped making the usual "click" when pressed. It was still working, but I realized it was running out. I figured I'd have to order another one, but decided on Symcode anyway. After asking for more information, the representative replaced the scanner. It should be in the mail by now and if I don't update this review then I got it. In addition, the scanner was fairly easy to set up. I used it with my Android phone without any problems (haven't tried it on my PC). It comes with a booklet where you can find the codes to change the settings. Personally, I turned off the sound and set the sleep time to "never" so it wouldn't turn off on me. I've never had a battery run out, which I can't say about some previous scanners. I've found that if you leave it on and don't use it for a long time, you might need to re-pair it to your phone, but during actual use it only disconnects a couple of times (like other scanners I've used ). ). It's bigger than some premium scanners that cost four times as much as this one, but I really like its size. Maybe go for the smaller ones if you want to be extra careful, but other than that I don't see the need. I have often dropped or lost babies because of their size. I seem to have seen a few reviews complaining about the battery compartment, but I haven't had any issues with it. Maybe they fixed the problem. I've also seen complaints about customer service, but my experience has been positive. They replied to me within 24 hours and solved my problem within a day or two. TLDR: I found the scanner easy to use compared to others and it was good value for money. When I broke one of the buttons with my fat fingers, Symcode replaced the scanner. For the price of a premium scanner, you can buy four of them.

Pros
  • understandable even for the old
Cons
  • boring packaging