I like how easy it was for me as an individual user, or any one of my employees/team members could use this product without needing training from their IT department (or anyone else).
The customer service has been fantastic! They are always willing answer questions about our business needs with no hesitation at all!! We have had several issues over time where we've needed help but they were never available until after hours / weekends etc., so not ideal in terms off getting support during normal working hrs - however once again great experience overall!! It's really helped us get more people onboarded into using LinkedIn which makes sense since most everyone uses Linkedin now anyways!