It has allowed us to reduce human error, eliminate delays in production (even when people are not working), streamline processes for our customers allowing them more time as well! We have been able improve internal systems that would normally take hours - days of work using other programs/softwares by reducing training times from weeks or months down into minutes with their knowledge base system alone!! A little complex at first but easy enough once you get used it helps organize everything much faster than any manual way I've seen before this platform was created. Customer service is also great through there support team they help me resolve issues whenever needed which makes life easier since we're such an SMB business so every small issue could be costly if left unresolved. ! This allows better control over all employees who touch jobs within my organization while providing increased productivity overall throughout different departments without having too many hands involved making mistakes due lack manpower etcetera. . . . ! Easy accessability via.