I love how easy it is to use! I can get my orders in quickly and easily without having to go through multiple steps or people. It's super user friendly and has all of the features that you would need from a flower shop software. Sometimes when I'm working on something, I forget that I have the program open. If I close it out, I won't be able to see what I was doing when I opened it up again. Other than that, there isn't much I dislike about this particular software. I highly recommend this software to any florist looking to create an online presence for their business as well as being able to take orders online and ship them out to customers. The ability to send out quotes to customers and order flowers online.