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1 Level
1326 Review
60 Karma

Review on Everest 7 Complaint Management Software by Antonio Bacon

Revainrating 5 out of 5

Very useful software for keeping organized

The ease in which we can manage our communications as well how it allows us keep up track of all communication from past or current clients/customers! All emails get logged into its own space allowing me access anywhere I am online so there's no need anymore searching old files when needed them again - very convenient tool!! Would love more customization options but what you have already has worked perfectly fine tooo :). As long time users ourselves this was not something added quickly however thought about over previous year during sales conference before launch (see video below) where they did mention future plans adding customizations such like; As a team member, Everest is a great tool to use. Not only does it allow me to track customer complaints, but it allows me to track my own. I like that I can log a complaint and then follow up with the customer to ensure that they are satisfied. I can't really think of anything that I dislike about Everest. It is a great tool that has allowed me to become more efficient in my job.

img 1 attached to Everest 7 Complaint Management Software review by Antonio Bacon



Pros
  • Easy interface
  • Very easy for multiple people within an organization.
  • Ability tp store important information easily without having problems locating things later down road
Cons
  • Nothing