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Senegal
1 Level
693 Review
64 Karma

Review on SamIdea by Steven Chiumento

Revainrating 2 out of 5

Warning: SamIdea Is Not the Solution to Your Home Improvement Problems Heading:

Because of my awful experience with SamIdea, I cannot in good conscience suggest that anyone shop at this online company for their home renovation requirements. Their website is difficult to navigate due to its bad design, which makes it tough to access the information that you require. To make matters even worse, the majority of the things they do sell are of poor quality and do not perform as promised. In addition to this, their customer service is quite subpar. When I had a problem with a product, I attempted to get in touch with the company's customer service team, but I was confronted with lengthy wait times, individuals who were unable to assist me, and even worse, there was no solution to my issue. It seems that they were more concerned with making a sale than with assisting me with my problem. In addition to this, their delivery timeframes do not meet acceptable standards. Even though I upgraded to a more expensive shipping option, it took significantly longer than anticipated for my package to arrive. Because of this delay, the timeframe for my project became significantly more complicated, and I needed to come up with alternate alternatives in order to achieve my deadline. In conclusion, I strongly recommend that anyone interested in completing a DIY project avoid using SamIdea.com. Because their website, products, and customer service are all below average, working with them to fulfill your requirements for home improvement can be a stressful and disheartening experience.

Pros
  • alternatives for quick shipping.
Cons
  • Website that is difficult to navigate.