Bought two of these a few years ago and still use them every day. If you're used to plastic bowls where you just twist the bowl a few times and the dice fall out, you'll probably be disappointed with these bowls as they require some thought. Here's my experience with them: Only fill them 1/4-1/2 full at first. All of the above and this product does not work. This is not the fault of Icenator or any other brand of this type of tablet. That's how tablets work. Second, I've found that if you fill them with unfiltered tap water from an aerated faucet, you can get away with just taking them out of the freezer and pulling the handle to release them. Dice. I do this all the time, it's easy, and no product damage has occurred as a result. However, when filling them with purified bottled water, you MUST be careful as the cubes will not move initially. Either the blade closest to the handle starts to bend and the dice don't come out, or I suspect that with enough force the handle could snap off and the money spent on it would be instantly wasted. When using purified bottled water, it is imperative that you follow the directions carefully. Take the tray out of the freezer and let it sit for 5 minutes. Try pulling the handle and see if the blade begins to bend. If this is the case, turn the tray over and make sure your hand is securely under the mechanism, otherwise the whole thing could fall down the sink and water could flood the bottom of the tray. You will hear clicking sounds and then you can turn it right side up and pull the handle to release the cubes. Please note that this style of ice cube tray dates back to the 1950's or earlier and there is a reason for that. that this type of tablet has fallen out of favor with a population looking for quick and easy results. As for me, I knew what I was getting myself into. I wanted an ice cube tray that was durable, that didn't add a plastic taste to my cubes, that didn't have any chemicals added, that looks good, and that doesn't contribute to more and more plastic pollution. Yes, you can find vintage trays of this type much cheaper on auction sites, but personally I don't really believe that these 70-year-old items were actually made from materials that would be considered safe by today's standards. Not to mention that even if it did, I have no idea how decades of use could have affected them. Despite all that, these trays are great if you know what to expect.
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