You sent me an item with 2 left ankle straps twice. If you don't have the right strap, the item will hurt your leg. I am very unhappy that this is being sent twice. Even in her photo you can see 2 straps on the left ankle! This makes the product unusable and wastes a lot of time. Also, the cables are obviously designed for a very tall person. No resistance until your appendage is almost fully extended. I'm 5ft 10 inches tall so that's about average for most guys. It's sad because it's a potentially useful product, but such poor quality of design and workmanship reflects very poorly and leaves a bad taste in the mouth.
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