I'm a grandmother with limited mobility in my left hand so I was concerned if I could express it or not. Admittedly, it was intimidating to open the package with all the different items that didn't make much sense to me. The instructions were also confusing in that sections 3a and b were above and below section 4. 2 said to take the plastic piece off and 4 said to put it on. If you followed the order of just looking at the pictures it wouldn't make any sense. Eventually I found the right order. The son-in-law drilled holes and loosely inserted the screws into the wall, then took a size 10 wrench and tightened them. I wouldn't use her little tool, you'd watch it slip all day. It was easy to lift a 32" TV onto it as it hooks right in, but tightening the screw to hold it requires a bit of head pressure when trying to secure it in place. I have yet to tighten the downtilt screw, but it seems to be at the right angle for my viewing, so it doesn't matter. Everything works well, looks good and my Wi-Fi connection seems to be working much better than if I was sitting at the printer.
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