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Palestine, Jerusalem
1 Level
757 Review
27 Karma

Review on Silverwood by Jeremy Romero

Revainrating 1 out of 5

Experience with Silverwood Online Store Was Disappointing

I was eager to test out Silverwood because I frequently shop online for kitchen and home goods. Unfortunately, I had a very poor experience with this online shop and would not suggest it to others. First of all, it was challenging to browse the website. It was disorganized and cluttered, making it challenging to locate what I was looking for. Even when I did locate a product that caught my attention, the descriptions were lacking key information like measurements and materials. I was shocked to discover that the items did not resemble the website pictures when I eventually received my order. Both the quality and the hues were off. Even when they arrived, some of the goods were harmed. The situation was made worse by the unresponsive and unhelpful customer support. Regarding my order issues, I made several attempts to contact them but never got an answer. Overall, Silverwood was a stressful and disappointing experience for me. Numerous issues, ranging from the website to the products to the customer support, made doing business with them a hassle. I won't purchase with Silverwood once more, and I advise others to do the same.

Pros
  • Stylish and durable furnishings and decorations for the house
Cons
  • Inconsistent product quality