I like the accuracy of the reports and the ease of tracking your customer's usage. It is very easy to use and can be set up for multiple users to access and use. I do not like that the system is not as user friendly as other billing systems but that is more of a personal preference. I have been using QuiKwater for about a year now and have had no problems with the system. I am able to easily track my customer's usage and the reports are very accurate. I am able to easily see which customers are over charging and which ones are not. I am able to easily track the usage of each customer and their usage over time.