We have been using the juicer for a long time. At the beginning of operation, I made a mistake by throwing a lot of carrots into the juicer at once, as a result, the auger in the top cover crumbled and melted the plastic. It was impossible to use. I wrote to the kitfort company and at my request they sent me a new top cover. This is a big plus for the company as they quickly helped me.
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