The team at EG was very helpful when I first joined our business; they took time out from their busy schedule (I know this is hard for them) helping me understand how things work in order that i could move forward myself! They were always accessible via phone or email - never had issues getting through if something wasn't working as expected which made it easy being new into such an organisational structure!! There's nothing really about EGs services/products itself but everything else around its use has been great so far too.