It's easy to use (and I'm not even using it all that much yet). The interface is very intuitive once you get used to how everything works together in one place - which could be improved by making more things available/visible at first glance when logged into my account as opposed from having them hidden away somewhere else or requiring me to go through multiple screens before seeing what i need. Also there are some minor bugs here & there but nothing too major so far! Overall this has been quite useful since its made our lives easier managing calls / emails etc.