Suction wasn't strong enough to remove pet hair or more from upholstery or carpet; Aside from picking up small particles from the hard surface, it was useless. I bought this vacuum cleaner as a gift for my son who has a dog and cat that sheds all the time. The effect of this vacuum was that the hairs penetrated deeper into the fabric. Luckily the purchase was new so getting a refund is not a problem.
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