I like that it helps me track my emails better with each folder being able to be customized as well so you don't have multiple folders just one big mess when organizing your email messages! It also has great reporting features which makes tracking things easy!! Nothing really dislike about this program but if someone wants an organized system then i do recommend trying merlinone because they are very helpful & will explain everything step bystep before getting started or even after finishing training themselfs.
Email management/organization toolbox - keeps us up date w our team members regarding any new projects we're working on at work along side other info such as dates ect..