Its easy to navigate, it is user friendly with multiple screens for each department/service you want access too! The search function works great when searching by specific information such an ICD number or procedure code etc.. It also has many other features that are not available anywhere else but can be configured if needed (such like billing codes). There isn't anything really i dislike about this software although sometimes there may seem some lag time between inputting new data into one screen then seeing where its actually going next after clicking submit at another page - however usually only takes 1-2 seconds so minor issue overall :) Great product & very customizable options which makes setup fast even though we have over 100 different departments within our organization!!