I like that it has an easy to use interface, is very customizable and allows you to create reports using the search function. It takes some time to learn how to use all the features, but once you do, it's great! We've been able to use this software to find patients quickly, even when they aren't in our system yet. I also enjoy that I can write notes and send them directly into the EMR for the doctor to see. The only thing I dislike about the app is that sometimes the search feature doesn't work