Review on Smart Ink Remanufactured Ink Cartridge Replacement for HP 63XL 63 XL - Black & Color Combo Pack - Compatible with Deskjet 1110 1112 2130 3630 3632 Envy 4510 4516 4520 4522 4525 Officejet 3830 4650 4655 5220 by Michael Ward

I ordered an HP 63XL Black and Color Smart Ink Combo Kit. It arrived quickly and I installed it in my HP Officejet 3830 printer. The color ink cartridge worked fine but the black ink cartridge showed an error. I followed the troubleshooting steps and then contacted the support team. Irene from customer service listened to my problem and immediately ordered a replacement for me. Replacement cartridges soon arrived in the mail and worked without any problems. I am satisfied with Smart Ink's product and customer support. Thank you!