I like that it has an easy interface which allows me to use my own templates without having any problems at all when creating new ones. The program also includes some useful tools such as scheduling tasks etc so you don't have to remember everything yourself! It's not very intuitive (which might be why there are tutorials online) but once you get used to how things should go then its fine. As already mentioned by other users this software makes life easier because we know exactly what needs doing each day/week/month thanks to our schedules.