I have used this software in both my previous jobs as well when i was working at tourgeniestravelmanagementsystem com so far nothing much but good experience! The best part about using their service would be its ease of use which makes everything very simple for me while doing work related tasks like managing bookings etc. Nothing really bad just some minor issues regarding how they handle customer queries can improve here by giving more options and features than what we are currently getting now. There isn't anything specific yet because every employee has different skillset's hence sometimes there might not always get something done if you don’t know exactly where things need improvement.I am able to manage our entire trips effectively without having too many problems since most times the system helps us out quite easily and efficiently especially during peak season time also gives excellent support via email whenever needed. We highly recommend.