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Luis Mercado photo
Georgia, Tbilisi
1 Level
690 Review
88 Karma

Review on Powerpet by Luis Mercado

Revainrating 3 out of 5

I was let down by Powerpet's lackluster customer service and restricted product offerings.

Recently, I decided to give Powerpet a shot, but unfortunately, the results were not even close to meeting my expectations. To begin, I was dissatisfied with the limited assortment of pet supplies that they had available. When compared to other online stores, they did not provide nearly as many choices, which made it challenging for me to locate the things I required. When I reached out to their customer support team for assistance, I was met with an attitude that was both unresponsive and unhelpful. This made the situation even worse. It took a few tries before I was able to get a response, and even after that, their representatives were unable to answer my inquiries in a manner that was satisfactory. In addition to this, their shipping times were significantly lengthier than anticipated, which left me feeling annoyed and inconvenient. Overall, I was very dissatisfied with Powerpet because of their inadequate customer support and restricted product selection. I would advise you to seek elsewhere for a trustworthy and user-friendly online store to purchase the supplies for your pet if you are interested in doing so.

Pros
  • offers specials and deals.
Cons
  • Bad assistance to the public.